Due to the handcrafted and limited nature of our products, returns are accepted only in specific cases.

Eligible Returns

• Damaged product received
• Incorrect product delivered

Return Window
Requests must be raised within 48 hours of delivery.

Conditions

• Product unused and in original packaging
• Photo/video proof required

Non-Returnable

• Change of mind
• Minor handmade variations
• Opened curated boxes

Refunds
Approved refunds are processed within 7–10 business days.

Contact: support@debalay.com