RETURN POLICY
Due to the handcrafted and limited nature of our products, returns are accepted only in specific cases.
- Eligible Returns.
- Damaged product received.
- Incorrect product delivered.
Return Window
Requests must be raised within 48 hours of delivery.
Conditions
- Product unused and in original packaging.
- Photo/video proof required.
- Non-Returnable
- Change of mind
- Minor handmade variations.
- Opened curated boxes.
Refunds
Approved refunds are processed within 7–10 business days.
Contact:
support@debalay.com