Due to the handcrafted and limited nature of our products, returns are accepted only in specific cases.

• Eligible Returns.
• Damaged product received.
• Incorrect product delivered.

Return Window
Requests must be raised within 48 hours of delivery.

Conditions

• Product unused and in original packaging.
• Photo/video proof required.
• Non-Returnable
• Change of mind
• Minor handmade variations.
• Opened curated boxes.

Refunds
Approved refunds are processed within 7–10 business days.

Contact:
support@debalay.com